Our Policy
At the time of sale, we'll match the product prices of key online and local competitors for immediately available new products (excluding bundled promotions, clearance, refurbished and open-box items). The product must be the matching vendor, model and variant(s), if applicable, to qualify. Some exclusions may apply, see details below.
How to request a price match
Find the product that you'd want OCTOPUS XR to price match. Make sure the product you would like to price match is an immediately available new product and is identical to the product you're requesting a price match for (it must be a matching vendor, model and variant(s)).
Complete the price match request form below. If possible, add a screenshot of the website page with the product, vendor and selected variant(s).
Special considerations and exclusions:
- The online prices of retailers not listed in the Special considerations section.
- Products shipped from or sold by third-party sellers on websites.
- Pricing only available to select groups of customers including Membership Program members, loyalty offers, discounts relating to non-warehouse membership or paid loyalty programs and government exchange store offers.
- Competitor offers including contract cell phones, service prices (including delivery and installation charges), pre-order offers, rent/lease to own items, liquidation offers, trade-in offers, items denoted as Black Friday pricing and special daily or hourly sales.
- Any financing offers, bundle offers, items included in bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, Point of Sale Activation cards, video game discounts related to a membership program, voice-only deals, and items for sale the Friday before Thanksgiving Day through the Monday after Thanksgiving, whether offered by us or a competitor.